This Privacy Policy describes how Evita Ioannou, operating under the name Sweet Lifestyle, collects, uses, and protects your personal data when you visit and use our website.
We are committed to protecting your privacy and fully comply with the General Data Protection Regulation (GDPR – EU 2016/679) and Cypriot data protection legislation.
1. Data Controller
Evita Ioannou Email: info@sweetlifestyle.eu Phone: +35799360623
2. What Data We Collect
We collect and process the following personal data:
Identification Information:
- Full name
- Email address
- Phone number
- Delivery and billing address
Order Data:
- Order history
- Products purchased
- Transaction amounts
Technical Data:
- IP address
- Cookies and tracking technologies
- Browsing information (browser, operating system)
Communication Data:
- Messages you send us
- Communication preferences (newsletter)
3. How We Use Your Data
We use your personal data for the following purposes:
Order Fulfillment:
- Processing and fulfilling your orders
- Communication regarding your order
- Shipping products to your provided address
Customer Service:
- Responding to questions and requests
- Managing returns and exchanges
- Problem resolution
Service Improvement:
- Analyzing website usage
- Improving user experience
- Developing new products and services
Marketing (with your consent):
- Sending newsletters with new products and offers
- Personalized product recommendations
- Promotional activities
Legal Obligations:
- Compliance with tax and accounting legislation
- Issuing invoices and receipts
4. Legal Basis for Processing
We process your data based on:
- Contract: To fulfill your order
- Legitimate Interest: To improve our services
- Consent: For sending newsletters and promotional materials
- Legal Obligation: For compliance with tax legislation
5. Data Retention
We retain your personal data for as long as necessary:
- Order data: 10 years (tax legislation)
- Account data: Until you request deletion
- Newsletter: Until you request deletion (unsubscribe)
- Cookies: According to our cookie policy
6. Data Sharing
We do not sell or rent your personal data. We may share data with:
Service Providers:
- Courier companies for product delivery
- Payment providers (with encryption)
- Hosting and technical support providers
Legal Authorities:
- When required by law
- To protect our rights
All our partners are contractually bound to protect your data.
7. Your Rights
Under GDPR, you have the following rights:
- Right of Access: Request a copy of your data
- Right to Rectification: Correct inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restriction: Restrict processing
- Right to Portability: Receive data in structured format
- Right to Object: Object to certain processing
- Withdrawal of Consent: Withdraw consent at any time
To exercise any of these rights, contact us at info@sweetlifestyle.eu
8. Data Security
We implement appropriate technical and organizational measures to protect your data:
- SSL/TLS encryption for all transactions
- Secure servers and backups
- Restricted access to data
- Regular security updates
9. Cookies
Our website uses cookies for:
- Shopping cart functionality
- Traffic analysis (Google Analytics)
- User experience improvement
You can manage cookie preferences from your browser settings.
10. Minors
Our services are intended for individuals over 18 years old. We do not knowingly collect data from minors.
11. Changes to Privacy Policy
We reserve the right to update this policy. Changes will be posted on this page with an updated date.
12. Contact
For any questions regarding our privacy policy:
Email: info@sweetlifestyle.eu Phone: +35799360623
You also have the right to lodge a complaint with the Commissioner for Personal Data Protection of Cyprus (www.dataprotection.gov.cy).
Last Updated: January 2026